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Terms & Conditions

Welcome to SSS Manchester Ltd. These terms and conditions govern your use of our website and purchase of our products. By using our website or placing an order, you agree to these terms and conditions.

Product Information

We make every effort to provide accurate information about our products, including descriptions, prices, and images. However, we cannot guarantee the accuracy or completeness of this information, and we reserve the right to correct any errors or omissions.

Ordering and Payment

When you place an order on our website, you are making an offer to purchase our products. We will confirm receipt of your order by email, but this confirmation does not constitute acceptance of your offer. We reserve the right to reject your order for any reason, including but not limited to product availability or pricing errors.

We accept payment by credit card and PayPal. You agree to provide accurate and complete payment information when placing an order, and you authorize us to charge your payment method for the total amount of your order, including shipping and handling fees.

Shipping and Delivery

We strive to process and ship all orders within 2-3 business days, but we cannot guarantee delivery times. We are not responsible for any delays or damages caused by shipping carriers or events beyond our control.

Returns and Refunds

We want you to be completely satisfied with your purchase, but if for any reason you are not, we accept returns within 30 days of delivery. Returned items must be in their original condition and packaging, and you are responsible for the cost of return shipping. Refunds will be issued to the original payment method within 5-10 business days of receiving the returned item.

Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and trademarks, is the property of SSS Manchester Ltd. or our content providers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written consent.

Limitation of Liability

Our liability to you for any claim arising out of or in connection with your use of our website or purchase of our products is limited to the total amount you paid for the relevant product. We are not liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or purchase of our products.

Modification of Terms

We may update these terms and conditions from time to time, and any changes will be posted on this page. Your continued use of our website or purchase of our products after any such changes constitutes your acceptance of the revised terms.

Embroidery

SSS Manchester ltd will not allow returns for goods that have been embroidered by third-party embroiders, except in cases where the goods are faulty. This policy applies even if the wrong colors or shade variations have been dispatched. Additionally, embroidery costs will be added to the garment prices.

Made to order

Refunds will not be issued for made-to-order goods, unless there is a genuine fault with the garment. Orders must be confirmed before processing. For orders specifying particular colors or fabrics, it should be noted that the shade of fabric may vary slightly from one batch to another, as the process of weaving does not allow for a perfect match. However, all efforts are made to keep the tolerance levels to a minimum. We strive to produce all special orders in the desired quantity, but there may be a possibility of additional pieces, up to 15% of the initial order.

Prices

Prices are subject to change without prior notice and may vary. Unless otherwise stated, all prices exclude Value Added Tax (VAT), which will be charged at the prevailing rate at the time of dispatch of goods, where applicable

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